Here at Kerr-Boswell our Staff is dedicated to providing the services you need and deserve.
Joseph C. Kerr
Joe has lived in Bristol for more than thirty years. He received his education from Carson Newman College, East Tennessee State University, and The School of Bank Management. He has been engaged in the business of insurance and financial services since 1968. Joe's principle focus is helping people with their financial planning and insurance needs. Joe maintains a high profile in the community through his community service and church activities.
Mark S. Hall
Sr. Vice President - Sales
Mark graduated from Bristol Virginia High School and furthered his education at Radford University. He maintains an active outdoor lifestyle where he enjoys tennis and golf. Mark's primary role at the agency is Personal Lines Sales and he is fully licensed in property, casualty, life, and health products.
Pamela K. Kerr
Vice President – Agency Licensing Coordinator
Pam graduated from Bluff City High School, then graduated from the University of Tennessee School of Dental Hygiene in Memphis, Tennessee. Pam worked as a hygienist for 27 years before joining the agency in January of 2003 where she currently works in claims administration. Pam also administers the agency's licensing compliance program.
Shawn K. Kerr
Vice President - Field Underwriting
Shawn graduated from Bristol Virginia High School and continued his education at Virginia Highlands Community College and Virginia Intermont College. He is employed at Kerr-Boswell/Tri-Cities as the Director of Customer Relations and also as a field underwriter in the Property & Casualty division. After his wife, Megan, daughter Abbie, and son Carter, Shawn's next greatest love is automobiles. He has enjoyed buying, building, and selling vehicles throughout his adult life.
Megan N. Kerr
Vice President – Employee Benefits Manager
Megan graduated from Virginia High School and achieved a B.A. degree in Political Science from Allegheny College in Pennsylvania. After working in healthcare community and government relations for four years, Megan joined Kerr-Boswell, Inc. in November, 2006. She is a Sales Associate licensed in Health, Life, Property and Casualty with a concentration on Employee Benefits. Megan is an active member of the Bristol Noon Rotary Club and has served on several non-profit Boards of Directors in our community. .
Jeannie Powers
Manager - Accounts Receivable
Jeannie graduated from Virginia High School and Virginia Highlands Community College, where she earned an A.A.S. Degree in Business Management. After working as a bookkeeper for a local business for 14 years, she joined Kerr-Boswell in April, 2008. She is married to Eugene Powers and has two children, Jacob and Lacey.
Sheila Mullins
Customer Service Agent – Personal Lines
Sheila is a graduate of Virginia High School and attended Virginia Highlands Community College. She has worked in the Insurance Business for over 20 years as a licensed agent and joined Kerr-Boswell in June 2014 as a Personal Lines Customer Service Associate. She enjoys fishing, camping and the great outdoors with her husband and three small dogs.
Lori Hurt-Russel
Executive Assistant to the President
Lori graduated from Tennessee High School and attended Northeast State Community College. As a Marine Corps spouse she has lived in many places and was excited to finally return to her hometown area in 2007. After working in the fields of law enforcement and emergency medical service for 13 years, she joined the Kerr-Boswell family in April, 2014. Her role at the agency is Executive Assistant to the President and she works closely with clients as a Customer Service Representative for Employee Benefit Accounts. Lori enjoys fishing and gardening in her free time. She resides in Bluff City, TN with her husband Shannon and their two children, Amber and Caleb.
David Lamie
Financial Planner
David is a native Bristolian and a graduate of Bristol, TN High School in 1975. He attended Virginia Polytechnic Institute and State University on an athletic scholarship graduating in 1980 from the Pamplin College of Business with a Bachelor of Science in Business Management. Operating under the principles of integrity, objectivity, competence, fairness and professionalism, David has 30 years of experience in the Financial Services Industry with a national client base. David has the following Professional Qualifications and Registrations: Certified Financial Planner Professional(CFP), Chartered Financial Consultant(ChFC), Series 6, 7, 63, 65 FINRA Registration.
Alan Bayse
Sales Associate – Commercial Lines
Alan is a graduate of the University of Virginia’s College at Wise with a Bachelor of Science in Business Administration. He is licensed in Life, Health, Property and Casualty and concentrates primarily on Commercial Lines. He currently resides in Abingdon, Virginia along with his wife Kristen and daughter Aubrey. Alan is involved in many recreational activities in the Abingdon area. In his free time, he enjoys anything sports, hunting on family-owned property in Botetourt County Virginia, and floating the James River with his younger brother. He takes great pride in serving the families and businessowners of Southwest Virginia and Northeast Tennessee.
Reba Willett
Customer Service Representative - Personal and Small Commercial Lines
Reba is a graduate from Rehobeth High School and attended Macon State College. Reba joined Kerr-Boswell as a Personal Lines Customer Service Associate in July 2016 after relocating from Georgia. In her free time, Reba likes to be outdoors surrounded by nature and spend time with her family, friends, and two Labrador Retrievers.
Misti Roark
Customer Service Agent - Employee Benefits

Misti is a graduate of Sullivan Central High School and Northeast State Community College with an Associate of Science Degree in Medical Business Administration. Misti joined Kerr-Boswell in September 2016. Misti resides in Bristol, TN along with her daughter Blakely. In her free time, Misti enjoys the outdoors, traveling and spending time with friends and family.